Four members of the Waverly Health Center (WHC) team have been named October Spotlight on Values award winners. Nominated by co-workers, patients and members of the community, these individuals are examples of WHC’s values in action.
Cortney Palmer of Waterloo, emergency department, was recognized for the value of compassion. Courtney took care of a patient who came to the emergency room. The patient needed to be admitted to the hospital and was facing his last days. Her nominator continued, “Courtney asked the patient what his favorite dessert was and made it for him. He and his wife enjoyed a piece of homemade cherry pie the night before he passed away.”
Airyn Sahr of Parkersburg, business office, was recognized for the value of enthusiasm. Airyn’s nominator said, “Visiting the hospital can be scary and stressful. She makes patients feel at ease with her warm smile and the caring tone in her voice.”
Sara Rethamel of Fredericksburg, birthing center, was recognized for the value of excellence. Sara helped a mom and newborn bond after a C-section. Her nominator said, “When mom’s arms got tired she nestled the baby on the pillow right next to the mother’s head so mom and baby were close throughout most of the surgery.”
Robin Chisholm of Greene, emergency department, was recognized for the value of leadership. Her nominator commented, “Robin’s leadership skills have shown during difficult times. Her empathy, compassion and leadership is well respected and deserves this recognition.”
WHC has adopted six values which include compassion, enthusiasm, excellence, innovation, integrity and leadership. The Spotlight on Values program recognizes WHC employees, volunteers and physicians for demonstrating these values. Patients, visitors and employees are encouraged to submit nominations for the WHC Spotlight on Values honors. Nominations can be submitted online or at any Spotlight on Values ballot boxes placed throughout the health center.