Notices

• Durable Power of Attorney for Health Care Decisions (Medical Power of Attorney)
• Declaration Relating to Life-Sustaining Procedures (Living Will) and Durable Power of Attorney for Health Care Decisions (Medical Power of Attorney)

And Justice for All

In accordance with Federal law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, disabiity, and reprisal or retailiation for prior civil rights activity. (Not all prohibitied bases apply to all programs.)

Program information may be made available in languages other than English. Persons with disabilties who require alternative means of communication for program information (e.g., Braille, large print, audiotape, and American Sign Language) should contact the responsible State or local Agnecy that administers the program or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 844-8339.

To file a program discrimination complaint, a complainant should complete a Form AD-3027, USDA Program Discriminiation Complaint Form, which can be obtained online at https://www.ascr.usda.gov/sites/default/files/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the compainant's name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary of Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; or

fax: (833) 256-1665 or (202) 690-7442; or

email: program.intake@usda.gov

This institution is an equal opportunity provider.

This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at https://www.ascr.usda.gov/filing-program-discrimination-complaint-usda-customer, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov. 

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call (319) 352-4120.

IPOST is a standard medical order, recognized statewide, which gives you control over the treatment you want. The IPOST form can be completed by anyone, regardless of age, who has a chronic critical medical condition or who is frail and elderly or has a terminal illness (less than one year life expectancy).

• Iowa Physician Orders for Scope of Treatment

Our Lost & Found is located at the green entrance registration desk. Items are kept for 60 days.

Money problems should never stop you from getting necessary medical care. Your job may offer a health plan, but it might not cover some of the care you need. Maybe unemployment has made it hard for you to make ends meet, and the bills are piling up. In spite of these problems, we may be able to help.

Financial Assistance Program

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

Your Rights and Protections Against Surprise Medical Bills

As a recipient of Federal financial assistance, the health center does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by the health center providers directly or through a contractor or any other entity with which the health center providers arrange to carry out its programs and activities.

Waverly Health Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)).  Waverly Health Center does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

• Non-Discrimination Policy Based on Limited English Proficiency

This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at Complaint Form, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.

• Patient Privacy Notice

To have Waverly Health Center send your medical record information to another facility or provider:

• Authorization to Disclose Protected Health Information (Electronic Submission)
• Authorization to Disclose Protected Health Information (Printable Form)

To request copies of your medical record for your information or to hand deliver to another provider or facility:

• Request to Access Protected Health Information (Electronic Submission)
• Request to Access Protected Health Information (Printable Form)

Waverly Health Center is a tobacco- and nicotine-free campus. The use of tobacco or nicotine-containing products, including e-cigarettes, is not allowed on our grounds and in our buildings.

We are a Weapons-Free campus. Weapons are not allowed on our grounds and in our buildings.

• Website Terms of Use

• Patients Rights and Responsibilities (English)
• Patients Rights and Responsibilities (Spanish)