WHC has adopted six values which include compassion, enthusiasm, excellence, innovation, integrity and leadership. The Spotlight on Values program recognizes WHC employees, volunteers and physicians for demonstrating these values. Patients, visitors and employees are encouraged to submit nominations for the WHC Spotlight on Values honors. Nominations can be submitted at any Spotlight on Values ballot boxes placed throughout the health center.
Wendy Fettkether of Zearing, medical-surgical, was recognized for the value of compassion. Her nominator said, “We will care for others with dignity and empathy. Wendy is deserving of this Value not just for when she is a nurse helping on the floor, and she gives her heart and soul to her patients. She also deserves this Value as a colleague that goes above and beyond for her co-workers too. Working extra shifts, coming in early, staying late. Changing her schedule to help educate on nights and days both. Wendy is Compassion. She is Empathy. She delivers both with Dignity. She is very deserving of this Spotlight Value because of what she gives to everyone else, I feel now she gets to have some of that for herself too.”
Allie Martin of Cedar Falls, nursing administration/community relations, was recognized for the value of enthusiasm. Her nominator wrote, “We will eagerly provide a smile and friendly atmosphere. I smile as I nominate Allie for the Value of Enthusiasm, simply because when I think of her or even see her, that big smile comes right out! She covers two major areas in the facility. Two areas that don't really get much limelight. However, both are important and she works tirelessly in them both for her patients and her colleagues. She eagerly provides what patients and staff need, and does it with a smile and a friendly attitude. Which in turn, makes us smile and maybe even makes us pay that friendliness forward.”
Nikki Knoblock of Denver, cardiopulmonary rehabilitation, was recognized for the value of excellence. “Nikki shows excellence in her everyday care with patients in cardiac rehab. She is detailed oriented and makes sure all the patients' needs are met. Nikki addresses issues and follows through with them. She has also been instrumental in caring for the nuclear stress test patients. Her cardiac knowledge has helped others understand the process of the study along with the fine details. The main story of excellence I have seen, is her willingness to help with new challenges. I feel Nikki exemplifies excellence in so many ways and is a great assess to Waverly Health Center and all the patients she comes in contact with,” her nominator wrote.
Derrick Wygle of Waverly, emergency department, was recognized for the value of innovation. “Derrick has led the implementation of ensuring that we improve communication, documentation and teamwork in patient accounts in the ED. Derrick's ability to look at his department and say "let's find where we are lacking and improve it" has been a very positive change for several departments,” his nominator stated.
Abbie Sole of Cedar Falls, medical-surgical, was recognized for the value of integrity. Her nominator wrote, “Abbie's love for nursing and her patients shows through on every shift. She is an expert resource on her unit. Abbie is always open to coaching, learning a new skill, and wanting to practice ensuring she knows for next time how to complete the new skill. Abbie is a strong mentor and resource for new WHC medical-surgical staff because she has the skills, competency, and approachable mannerism that makes it easy to consult with her on questions that arise. Thank you, Abbie, for all you do, your integrity shines through even though you work on nights so it might not feel like it's as recognized.”
Kristin Hicok of Plainfield, Women’s Clinic, was recognized for the value of leadership. Her nominator wrote, “I would like to nominate Kristin for the leadership award for her tireless efforts to improve workflow between providers and staff in the Women's Clinic. She is always trying to figure out more efficient ways to work smarter not harder. She is busy constructing emails to keep everyone informed of changes within the clinic on top of all of the other duties she has as the clinic lead nurse. She is always eager to help when needed and is constantly striving to provide the best, evidence-based care to our patients.”
Margo Welsh, PA-C, emergency department, received WHC’s Quarterly Provider Spotlight on Values Award. Her nominator wrote, “Margo cared for my 93-year-old father-in-law in the Emergency Department. She provided exceptional care while also showing compassion by keeping my mother-in-law and sister-in-law informed about testing and results. My sister-in-law reported to me that she really appreciated Margo's compassion & professional approach in speaking with them. Margo is an excellent provider and provides top-notch patient centered care! Thank you for providing excellent care in the Emergency Department; we are so fortunate to have you as a provider!”